At Silver Wing Rivals, our content and services are primarily digital and community-driven. As such, we do not typically offer refunds. However, we understand that issues can arise and will handle concerns on a case-by-case basis.
1. No Refund Policy
Due to the digital nature of our content and services (e.g. memberships, digital access, downloadable content, online experiences), all purchases are considered final and non-refundable.
2. Exceptions
Refunds may be granted in the following rare cases:
Accidental duplicate charges.
Technical issues that prevent access to paid content/services, and where support is unable to resolve the issue.
Unauthorized charges (with valid documentation).
3. Request Process
To inquire about an exception:
Email us at [ swlegacyccg@gmail.com ] with your username, payment details, and a short explanation.
We will review your request and respond within 5–7 business days.
